A loan servicer administrates all aspects of a disbursed loan until the loan is paid off. This includes communicating account information, collecting monthly payments, maintaining records of payments and balances and following up on delinquencies.

No — First Novus only services loans that are active. If your loan becomes severely delinquent, it can be sold to a third-party collection agency. First Novus will always work with you to keep your account in good standing.

First Novus does not lend money; we only service loans. Please visit MaxLend for your short-term borrowing needs. It's easy to apply and qualify — we even feature MaxLend's application right here on our website (or you can apply directly on www.maxlend.com).

Yes, you can pay your loan back early! Contact First Novus at least one (1) banking business day before your Payment Due Date to let us know that you want us to debit your account early.

Paying in full on your due date is the best approach to handling a short-term loan, but First Novus understands that sometimes this isn't possible. You will be able to extend your Payment Due Date until your next pay day by authorizing First Novus to debit you for a Finance Charge, Underwriting Fee and any other accrued fees. On your Payment Due Date, you may also pay any amount over the Finance Charge and fees in twenty-five dollar increments — this amount will be paid towards your principal.

Absolutely! All the transactions we make are on our secure servers and utilize industry standard security protocols. Your non-public information will be completely confidential and protected by our Privacy Policy.



First Novus Interest Calculations

As an accommodation to borrowers with a loan that is serviced by First Novus, we provide the following disclosures concerning calculation of interest:

COST OF CREDIT

Loan Amount*

$100

$200

$300

$400

$500

New Customer APR**

$30 / 782.14%

$60 / 782.14%

$90 / 782.14%

$120 / 782.14%

$150 / 782.14%

Returning Customer APR**

$25 / 651.79%

$50 / 651.79%

$75 / 651.79%

$100 / 651.79%

$125 / 651.79%

* Other loan amounts may be available.   ** Assumes a 14-day term.

Loan Payment Information:
All loans have an agreed upon due date as covered in the customer loan agreement. If payment is not received by the due date, non sufficient funds fees or other fees, such as loan extension fees, may apply as detailed in each customer loan agreement. All collections efforts on past due accounts are conducted in a professional, fair and lawful manner in accordance with applicable laws. You have the ability to extend your loan, subject to our discretion. If we grant your extension request, fees may be assessed and details for extending a loan are provided in the customer loan agreement. For customers having difficulty repaying their loan, repayment plans may be available. For further information please contact our customer service representatives at 1-866-568-1419.

THIS LOAN IS DESIGNED AS A SOLUTION TO A SHORT-TERM CASH FLOW PROBLEM. THIS LOAN IS NOT DESIGNED AS A SOLUTION FOR LONGER TERM FINANCIAL PROBLEMS AND SHOULD NOT BE USED AS A SOLUTION FOR LONG TERM FINANCIAL PROBLEMS. ADDITIONAL INTEREST AND/OR FEES MAY ACCRUE IF THE LOAN IS EXTENDED; EARLY PAYOFF WILL REDUCE INTEREST CHARGES. CREDIT COUNSELING SERVICES ARE AVAILABLE TO CONSUMERS WHO ARE EXPERIENCING FINANCIAL PROBLEMS.